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Cancellation and Refund Policy

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Cognifyz IT Solutions Pvt. Ltd. (formerly Cognifyz Technologies).

This Cancellation and Refund Policy outlines the terms governing cancellation of services and eligibility for refunds for any products or services offered by Cognifyz IT Solutions Pvt. Ltd. (formerly Cognifyz Technologies) .

 

1. Cancellation Policy

Users may request cancellation of a service or program within a limited time period from the date of purchase, subject to applicable terms.

● Cancellation requests must be submitted through official communication channels (email or website)
● Requests will only be considered if submitted within the specified timeframe
● Cancellation requests made after the allowed period may not be accepted
 

2. Refund Eligibility

Refunds are not guaranteed and are subject to company policies and approval.

● Users may be eligible for a refund only if:
● The request is made within the specified time period
● The reason for cancellation is valid and justifiable
● Most programs (including internships) are generally non-refundable, except in exceptional and approved cases
 

3. Refund Process

● All refund requests will be reviewed internally
● If approved, the refund will be processed within 7–10 working days
● Refunds will be issued through the original payment method, unless otherwise specified
● Any applicable transaction or processing charges may be deducted
 

4. Exceptions

Certain services or programs may have strict non-refundable policies, including but not limited to:

● Internship programs with nominal participation fees
● Digital products or downloadable content
● Services already initiated or completed

Users are advised to carefully review specific terms before making a purchase.

 

5. Request Procedure

To initiate a cancellation or refund request, users must:

● Send an email to support@cognifyz.com
● Provide:
● Full name
● Registered email ID
● Service or program details
● Payment reference
● Reason for cancellation

Incomplete requests may not be processed.

 

6. Policy Updates

This policy may be updated periodically to reflect changes in services, operational requirements, or legal obligations. Continued use of services implies acceptance of the updated policy.

 

Contact Information

For any queries regarding cancellation or refunds, please contact:

● Email: support@cognifyz.com